VAT Exemption

You may be able eligible to buy products without VAT.

If you are chronically sick or disabled and are purchasing goods for personal or domestic use, you may be eligible for VAT exemption.

✓  Claim VAT exemption during checkout

How VAT exemption works

If you qualify, claiming VAT exemption is straightforward and can be completed as part of your order.

1

Choose an eligible product

Not every product qualifies. Products that are not eligible for VAT exemption will be clearly identified.

2

Complete your declaration

During checkout, you'll be asked to complete and digitally sign a VAT exemption declaration.

3

VAT is removed

Where the product and purchaser qualify, the VAT will be removed from the total before you pay.

Who may qualify?

VAT exemption may apply where the person using the goods meets the definition of chronically sick or disabled and the goods are for personal or domestic use.

A person with a physical or mental impairment with a long-term and substantial effect on everyday activities.
A person with a condition treated by the medical profession as a chronic sickness.
A family member may purchase and sign the declaration on behalf of the eligible person.
A health professional may also purchase on behalf of the eligible person.
Not every product is VAT exempt

Only qualifying goods designed and produced for use by disabled people can be supplied VAT-free. Products that do not qualify will be clearly identified on the website.

Buying on behalf of someone?

A family member or health professional can purchase qualifying goods and complete the declaration on behalf of the eligible person, for example when buying for a child.

VAT exemption guidance

We've highlighted the key points above. You can read the fuller guidance below if you need more detail.

View full VAT exemption information

Certain goods may be sold without VAT where the person buying or using the goods is chronically sick or disabled and the goods are being purchased for personal or domestic use.

A family member or health professional may purchase the goods and sign the declaration on behalf of the chronically sick or disabled person, for example where goods are being purchased for a child.

Schools purchasing on behalf of a pupil do not qualify for VAT exemption unless they have charitable status.

Chronically sick or disabled includes a person with a physical or mental impairment which has a long-term and substantial adverse effect on their ability to carry out everyday activities, or a person with a condition which the medical profession treats as chronic sickness.

VAT exemption is claimed during checkout by completing a digitally signed declaration.

Not all products sold by Spokz qualify for VAT exemption. Only qualifying products designed and produced for use by disabled people can be exempt, and products that do not qualify will be identified accordingly.

Please make sure your declaration is accurate HMRC penalties may apply where a false VAT exemption declaration is made. If you're unsure whether you are eligible, please contact us before placing your order.

Not sure if you qualify?

We're happy to help. Contact us or call 01543 399760 if you're unsure about VAT exemption or whether a product qualifies.

Contact Us